Reasons TMN works on achieving the SDGs
We believe our efforts toward achieving the SDGs will be the foundation of all of our activities. All of our activities toward achieving our mission, “Create a safe living environment,” are based on the three materiality themes of sustainability. We will increase the convenience of our services so that they can be used by “anyone, anywhere,” and enhance the quality so that they can be used “anytime, with confidence.” As a foundation for such services, we are working on creating an environment where “employees and partners” can work with enthusiasm and maximize their potential.
“Anyone, anywhere” - Identify more issues we can solve by expanding points of contact
We will create a structure where everyone can enjoy shopping anywhere in an easy and convenient way so that their lives will be enriched, and suggest new possibilities for the future of communities.
“Anytime, with confidence” - Come closer to an ideal society by enhancing the quality
We will realize a society where people can enjoy cashless shopping with confidence and peace of mind by providing payment systems that are safe and easy to use. We will also contribute to the creation of new value through a cashless society.
“Employees and partners” - Solidify the foundation by creating an environment in which everyone can excel
We value and respect the diverse qualities of all of our employees. In addition, we will create a fair and flexible framework and foster a culture that values the health of employees more than anything, and strive to maintain a workplace where employees feel rewarded.
“Anyone, anywhere”
Our cashless payment services have spread across the country, and became a social infrastructure used by many people every day.
We will continue to pursue convenience, create a structure where everyone can enjoy shopping anywhere in an easy and convenient way so that their lives will be enriched, and suggest new possibilities for the future of communities.
Creating a structure where anyone can easily shop
| Development of products and services that will be used by many people | We are driving the development of products and services that can be used by many people, by thinking outside the box. |
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| Provision of easy-to-use payment services that can be used by everyone | We offer a wide range of payment options in various environments. |
Creating businesses that will contribute to communities
| Spread of cashless payment | We will spread our cashless services not only to the metropolitan areas but also across all areas of Japan. |
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| Contribution to the vitalization of communities | We will contribute to vitalized consumption in communities. |
Increasing the efficiency of business of customers
| Effective communication with merchants | We will efficiently solve issues by effectively communicating with merchants. |
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| Reduction of operational workload | We will contribute to the enhancement of operational efficiency of business by reducing the workload of handling cash and by linking data. |
| Effective communication with stakeholders | We strive to have effective communication with each of our many stakeholders, including merchants, solution providers, and local governments, etc. |
“Anytime, with confidence”
We are always envisioning future life which will evolve dramatically. As a company that provides an infrastructure which will create future ways of life, we aim to realize a society where people can enjoy cashless shopping anytime with confidence and peace of mind, and provide payment services that are safe and easy to use. We will also contribute to the creation of new value by a cashless society.
Our KPI targets are “Zero serious payment incidents,” “Zero information breach cases,” and “Annual operating rate of TMN services at 99.98% or above” By achieving these targets, we will contribute to the SDGs of “INDUSTRY, INNOVATION AND INFRASTRUCTURE” (No. 9), and “RESPONSIBLE CONSUMPTION AND PRDUCTION” (No. 12).
Providing reliable services
| Pursuit of quality | We strive to enhance the quality of the products and services we provide to society on a daily basis. |
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Building safe and secure infrastructure
| Stable operation without fail | We strive to provide stable operation of our services so that people can live safely with peace of mind every day. |
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Reliable and high-level information security
| Enhancement of security | We strive to ensure thorough security measures so that people can use our services with peace of mind. |
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“Employees and partners”
We consider this theme the most important among the three themes, therefore our initial focus has been on this area since we started working on achieving SDGs. “Partners” in this context means all of our stakeholders, such as consumers and merchants. We consider the happiness of everyone, including employees working at TMN, their families and partners, merchants, and ultimately consumers.
Our KPI target is “Overall evaluation index of employees satisfaction survey: Better results than the previous year.” By achieving this target, we will contribute to the SDGs of “GENDER EQUALITY” (No. 5), and “DECENT WORK AND ECONOMIC GROWTH” (No. 8).
Promotion of work style reform
| Increased productivity | As we aim to maximize our results with minimum cost, we are constantly working to achieve highly productive operation. |
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| Healthy company declaration | As the health of our employee is the source of all of our activities, TMN issued the “Declaration of Healthy Company.” We are promoting “health management” by managing the health of employees from a business management perspective, and by strategically working on it. |
| Implementation of health management | We started health management activities in FY2019 in accordance with the indexes of “Health & Productivity Management Outstanding Organizations Recognition Program” implemented by the Ministry of Economy, Trade and Industry. We also established a permanent health consultation desk; adopted office massage/smart meals (boxed meals prepared under the supervision of a registered dietitian); installed a healthcare booth with a blood pressure monitor, body composition monitor and other equipment; and provided a recording app so employees can check their body condition. In addition, we are also actively implementing measures against infectious disease. |
Formulation of the Declaration of Healthy Company and promotion of health management
As a company that aims to create a safe and convenient consumption environment based on its electronic payment services, Transaction Media Networks Inc. is promoting “health management” by managing the health of employees from a business management perspective, and by strategically working on it.
Healthy company declaration
Transaction Media Networks Inc. has issued a Declaration of Healthy Company, and promotes health management for the ”Realization of a working environment where all employees can work with enthusiasm and maximize their potential,” which the company holds as one of its sustainability themes.
Atsushi Otaka, CEO
We will actively invest in employees’ health so that employees can continue to work with a healthy mind and body. By issuing this declaration and promoting health management, we will foster a culture that values the health of employees more than anything, and strive to maintain a workplace where employees feel rewarded.
Click here to see the objectives, system and strategy map of promoting health management
Creating a workplace where employees feel rewarded
| Career plan | We believe it is ideal if a career plan made by each employee matches with the career path encouraged by the company, therefore we have a system in place where employees can frequently communicate with their managers to discuss their careers, daily work, and concerns. |
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| Training system | We aim to implement an education system that is based on the career plan of each employee, such as acquiring the business knowledge needed to excel at TMN, and obtaining skills to increase their market value. |
| Work-at-home | To promote diverse work styles, we have already adopted a flex time system and a work-at-home system, and we will continue to encourage the use of these systems. |
| Information sharing | We regularly share information by using means available to all employees, such as email, online and face-to-face meetings to communicate information pertaining to changing business conditions, messages from the top management and internal events. |
| Employment of people with disabilities | As part of employment of people with disabilities, TMN is growing vegetables at a farm. Harvested vegetables are distributed to employees as part of employee benefits and to increase the motivation of employees, and employees post photos of dishes and messages. |
| Evaluation system | We aim to implement fair and convincing evaluation, therefore we have implemented a system which focuses on communication between employees and their managers. |
| Compensation system | We have a system in place where the medium- to long-term contribution made by employees is considered, while taking into account the compensation levels of competitors. |
| Childcare leave | As we have employees who are entering different life stages, more and more male employees are now taking childcare leave. |
Vegetables harvested by employees working at the TMN farm are periodically distributed within the company.